Hye .. Do you ever heard about HORENSO ?? This is your 1st time ? Okay , in this entry I would like to share some information about HORENSO which I've learnt from my training last Monday .
1st thing 1st . What is HORENSO ?
HO => HOKUKU (REPORT)
REN => RENRAKU (CONTACT)
SO => SODAN (CONSULT)
HOKUKU (REPORT)
HOKUKU is "reporting the relevant person the detailed progress & the results of asiggned job"
RENRAKU (CONTACT)
RENRAKU is "contacting with the relevant persons across the departments about the job you handle.
SODAN (CONSULT)
SODAN is "consulting with the boss, when you doubt about something, or hit upon idea .
HOKUKU (REPORT) ;- = OBLIGATION + EXTRA EFFORT =
- REPORT , when you finish your job "BASIC REPORT"
- REPORT , during enngaging in your job "INTERIM REPORT"
- REPORT , first when you have Trouble "BAD REPORT FIRST"
RENRAKU (CONTACT) ;- = SHARING INFORMATION=
- Sharing , FACTS of information .
- Sharing , MEANING of information .
- Sharing , a SENSE of responsibility .
SODAN (CONSULT) :- =SYNERGY=
- SYNERGY BY BENEFITING EACH OTHER ,
For Example :
- what shall i do ?
waiting for instruction , NEGATIVE ATTITUDE =(
- here's how I want to do , because ... what do you think ..
looking for solution , POSITIVE ATTITUDE =)
HOW TO RECEIVE INSTRUCTIONS PROPERLY ???
- Taking memo all the time .
- Clarify about the important points .
- Confirm with boss about instructions before taking action .
- Inform boss anything even things which you assume are not important .
- Passive Reporting
- report what others commit , not own .
- making excuse all the time .
- Positive Reporting
- report with having your own solution .
- tell me the whole truth and tell your own measure as well .
Contact = Information-sharing
Good information - sharing
- Share various information in advance .
- Not only sharing the fact , but also share the background .
- Engage in regular atmosphere to share information .
Okay fellas , I think that's all for tonight . Till we meet again in another entry . In shaa allah , I will share you , WHAT IS PDCA , and how to practise it in your daily job . Good bye .. Thank you so much for spending your time to read my entry regarding HORENSO , this kind of strategy has been practice in Japan . I hope all of you will practice this in your work in order to improve yourself ♥
4 Comments
It's motivated me, thanks for sharing ^-^
ReplyDeletewak tau 5S jee., ;p
ReplyDelete@Dunia Zumal hahaha .. thanks for reading my entry .. btw , sharing is caring ^^
ReplyDelete@tiga lalat haaa saya pon baru dengar masa pi training tuu =)
ReplyDeleteDrop Your Comment Here ! ♥ ^_^